Welcome to Jyova Cosmetics. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully.

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1. General

These Terms & Conditions govern your use of our website and services.
“Jyova Cosmetics”, “we”, “our”, and “us” refer to the business operating this website.

By using our site, you confirm that you are at least 18 years old or using the website under the supervision of a parent/guardian.

2. Products & Descriptions

We strive to provide accurate product descriptions, images, and details.
However:

  • Product colours may vary slightly due to lighting or screen settings.
  • Ingredients and formulas are subject to updates by manufacturers.
  • We do not guarantee error-free content at all times.

If you receive a product with incorrect or missing details, please contact us for support.

3. Pricing & Payments

  • All prices are listed in INR and inclusive of applicable taxes unless stated otherwise.
  • Payment is processed securely through Razorpay.
  • We do not store any card, UPI, or banking information on our servers.

Jyova Cosmetics reserves the right to update prices at any time without prior notice.

4. Order Acceptance & Cancellation

We reserve the right to:

  • Accept or reject any order
  • Cancel orders due to stock issues, pricing errors, or payment failure
  • Verify customer details before processing

Customer cancellations:
You may cancel your order before it is shipped. Once dispatched, cancellation is not possible.

5. Shipping & Delivery

Please refer to our detailed Shipping & Delivery Policy.
Delivery timeframes are estimates and may vary due to courier delays or unforeseen issues.

Jyova Cosmetics is not responsible for delays caused by logistics providers.

6. Returns & Refunds

Please refer to our Refund & Returns Policy for eligibility, timelines, and procedures.

Products that are used, opened, or without original packaging cannot be returned for hygiene and safety reasons.

7. User Responsibilities

By using our website, you agree that you will:

  • Provide accurate personal and delivery information
  • Not misuse or attempt to disrupt the website
  • Not copy or redistribute any content, images, or product details without permission

Any fraudulent activity may result in immediate cancellation of services.

8. Intellectual Property

All content on this website—including text, images, graphics, logos, and product data—is the property of Jyova Cosmetics.

Unauthorized copying, reproduction, or commercial use is strictly prohibited.

9. Limitation of Liability

Jyova Cosmetics will not be liable for:

  • Any indirect, incidental, or consequential damages
  • Misuse of products not used as per provided instructions
  • Allergic reactions (customers are advised to read ingredients before use)

Always perform a patch test before trying any skincare product.

10. Third-Party Links

Our website may contain links to third-party websites for convenience.
We are not responsible for their content, policies, or practices.

11. Policy Modifications

Jyova Cosmetics reserves the right to update these Terms & Conditions at any time.
Changes will be posted on this page and will be effective immediately.

12. Contact Information

For questions or concerns, please contact us:

Jyova Cosmetics
📧 Email: jyovacosmetics@gmail.com
📞 Phone: +91 7840096966
📍 Address: Noida Sector 18